Reference

Terms and Conditions at cricket99

These terms set out the agreement between you and cricket99 when you open an account on cricket99.

Applicable to all account holdersGoverns UPI, Paytm and PhonePe wallet useSubject to Indian jurisdiction where applicableUpdated terms notified by emailEffective upon account creation

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What These Terms Cover on cricket99

cricket99 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This agreement covers every interaction you have with cricket99.org — from creating your account and depositing funds via UPI, Paytm, or PhonePe, to placing wagers, withdrawing winnings, and contacting our support team. The terms are written under the laws applicable to the jurisdiction in which cricket99

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operates, and your use of the platform from India is governed accordingly. We reserve the right to update these terms at any time; changes take effect when we post the revised version to this page and notify you by email. Continued use of the account after
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notification constitutes acceptance. If any clause is found unenforceable in your jurisdiction, the remaining clauses continue in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in this agreement is unclear, or if you need to exercise a right described in these terms — such as requesting account data, disputing a transaction, or closing your…

Email Support Send a detailed written query about any clause, account-data request, or transaction dispute to our support address. We will confirm receipt within 24 hours and resolve within 48 business hours.

Live Chat Our chat window is available around the clock for immediate questions about account status, wallet holds, or what a specific term means in practice. Connect directly from your account dashboard.

Help Centre The Help Centre contains clause-level explanations for account eligibility, withdrawal rules, and what happens when your account is flagged. Search by topic or browse the terms section directly.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Your account data, transaction history, and personal details are held in accordance with the privacy commitments described in these terms. Here is how each key area works in practice at cricket99.

Data Retention

We keep your account records — including deposit and withdrawal history via UPI, Paytm, and PhonePe — for as long as required by the applicable jurisdiction. You may request a summary of your stored data by writing to our support team.

Cookie Use

The platform uses session cookies to keep your account logged in and preference cookies to remember your lobby layout. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.

Account Security

You are responsible for keeping your login credentials confidential. If you believe your account has been accessed without your permission, contact our support team immediately so we can place a temporary hold and investigate.

Requesting Changes

To correct personal details, update your registered UPI or Paytm handle, or close your account entirely, submit a written request via email or live chat. Identity verification may be required before changes take effect.

Transaction Disputes

If a deposit via PhonePe or UPI does not reflect in your wallet within the expected window, raise a dispute through live chat with your transaction reference number. We aim to resolve wallet discrepancies within one business day.

Policy Contact

For formal correspondence about this agreement — including requests made under applicable data-protection law — address your letter or email to the cricket99 legal team. We will acknowledge receipt and respond within the period required by law.

Frequently Asked Questions About These Terms

Below are the questions we receive most often about this agreement — covering your rights, what the terms permit, and how to act on them.

The terms come into effect the moment you create an account on cricket99.org. By completing registration, you confirm you have read and accepted this agreement in full. Any subsequent updates are effective from the date we post the revised version and notify you by email.

Yes. We may update these terms at any time to reflect changes in law, platform features, or payment integrations such as UPI or Paytm. We will notify you by email before changes take effect. Continued use of your account after that date constitutes acceptance of the revised terms.

Send a written data-access request to our support team by email or through live chat. Include your registered account email address. We will verify your identity and provide a summary of stored data within the period required by applicable law.

Any verified balance in your wallet at the time of closure is eligible for withdrawal to the UPI, Paytm, or PhonePe account you have on file. Submit a closure and withdrawal request together; our team will process the balance transfer before deactivating the account.

The agreement is governed by the law applicable in the jurisdiction where cricket99 operates. Access from India is subject to local law, and is available only where local law permits. If a dispute arises, the applicable courts and law will be those specified in the full legal agreement on this page.

Contact our support team by email with your account details and a description of the specific clause and situation. We will review the case, consult the full agreement, and provide a written response. Unresolved disputes may be escalated to the legal team for formal review.

Marketing preferences are managed separately from this core agreement. You can update your communication preferences at any time from your account settings page. Accepting the terms does not automatically enrol you in promotional emails; that requires a separate opt-in.

Terms and Conditions at cricket99

Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Data Retention

Cookie Use

Account Security

Requesting Changes

Transaction Disputes

Policy Contact

Frequently Asked Questions About These Terms

01 When do these terms and conditions come into effect for my account?

02 Can cricket99 change these terms after I have opened my account?

03 How do I request a copy of the personal data cricket99 holds about me?

04 What happens to my wallet balance if I decide to close my account?

05 Are these terms governed by Indian law?

06 What should I do if I believe a clause in these terms was applied incorrectly to my account?

07 Does accepting these terms mean I agree to receive marketing communications from cricket99?

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